Team Leader

This Team Leader short course equips learners with the skills to assess their own strengths and weaknesses, identify their role within an organisation, and apply strategies to enhance team performance. It is intended for junior managers, team leaders, supervisors, and individuals responsible for small business operations or departmental teams.

This course is ideal for:

  • Junior managers, supervisors, and team leaders.
  • Small business owners managing teams.
  • Employees aiming for leadership roles.
  • Individuals responsible for team coordination and productivity.

Course price from

R1,725.00 incl. VAT

Start date

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Course duration

2 Days

Course language

English

NQF level

3

Credits

5

Entry level

NQF Level 2

Course ID

13912
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Course Info
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Completing this course will enable you to:

Upon completing this course, participants will be able to:

  • Assess personal strengths and weaknesses to improve workplace performance.
  • Identify their role within an organisation and understand team dynamics.
  • Apply conflict resolution strategies to improve team cohesion.
  • Develop and implement an action plan to enhance team performance.
  • Foster a positive and productive work environment.

Entry Requirements:

  • Open access (no formal prerequisites).
  • Competency in Communication and Mathematical Literacy at NQF Level 2.

Course Outcomes

1. Self-Assessment and Professional Development

  • Identify personal strengths and weaknesses through self-reflection and feedback.
  • Develop a personal improvement plan to enhance performance.
  • Demonstrate role-model behaviour within a team.

2. Understanding Organisational Roles

  • Interpret an organisational structure and identify individual positioning.
  • Understand employer expectations and performance evaluation methods.
  • Align personal values and workplace ethics with organisational policies.

3. Conflict Resolution and Teamwork Strategies

  • Identify and address common team conflicts.
  • Demonstrate conflict resolution strategies through role-playing.
  • Foster a positive work environment by promoting teamwork and collaboration.
  • Identify and leverage available support systems for team development.

4. Understanding Team Dynamics

  • Assess strengths and weaknesses of team members.
  • Identify performance concerns and implement corrective actions.
  • Recognise positive influences within the team and amplify their impact.

5. Action Plan for Team Improvement

  • Set achievable and measurable team goals.
  • Develop a structured action plan to enhance team efficiency.
  • Promote collaboration through inclusive decision-making processes.
  • Monitor and adjust team performance strategies as needed.

Course Conditions

Pricing is exclusive of Travel Accommodation, Meals and PPE
Pricing is Inclusive of Training Material, Facilitation, Assessment and Certification
Pricing is based on training implemented at KT Academy in Mbombela
Pricing is based on group sizes of 5 + learners in a group
Discounts apply for large groups
Accommodation and meals available on request at additional rate
Special Pricing may apply for Public Training Dates

Interested in training for your company?

Off-site training available at your business

Contact one of our Business Sales Executives for tailored made training solutions for your business.

+27 13 744 9328
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Course Curriculum

Fundamental Modules

FM-01: Self-Assessment and Professional Development (Level 3, 1 Credit)

  • Identify personal strengths and weaknesses through self-reflection and feedback.
  • Develop a personal growth plan to enhance professional performance.
  • Demonstrate ethical workplace behaviour and responsibility.

FM-02: Understanding Organisational Roles (Level 3, 1 Credit)

  • Interpret and analyse organisational structures.
  • Identify own role and responsibilities within a team.
  • Understand workplace performance monitoring and reporting.
  • Align individual performance with organisational objectives.

FM-03: Conflict Resolution and Teamwork Strategies (Level 3, 1 Credit)

  • Identify common causes of workplace conflict.
  • Implement strategies for managing and resolving team disputes.
  • Promote a positive work culture through effective communication.
  • Utilise workplace support systems for team success.

FM-04: Understanding Team Dynamics (Level 3, 1 Credit)

  • Assess individual and team strengths and weaknesses.
  • Identify factors that impact team performance.
  • Develop strategies to enhance positive influences within a team.

FM-05: Developing a Team Performance Action Plan (Level 3, 1 Credit)

  • Set clear and measurable team goals.
  • Develop an action plan to improve team efficiency and productivity.
  • Implement monitoring strategies to track progress and adjust goals.
  • Encourage collaboration and decision-making within the team.

Why choose our Business, Leadership & Finance courses?

  • Low-pressure lesson environment.
  • Structured modular lessons.
  • We focus on both theory and practical knowledge.
  • Fully-accredited, experienced instructors.

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