Manage Business Operations 

This Manage Business Operations short course is designed for individuals operating or managing small businesses, particularly in the SMME (Small, Medium, and Micro Enterprise) sector. It equips learners with the essential planning, operational, and quality management skills needed to efficiently run a business venture.

This course is ideal for:

  • Small Business Owners & Entrepreneurs looking to improve efficiency.
  • Business Operations Assistants managing daily tasks.
  • Office Administrators responsible for scheduling and workflow management.
  • Retail or Service Managers seeking productivity improvements.
  • Project Coordinators in SMMEs managing multiple projects.

Course price from

R2,588.00 incl. VAT

Start date

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Course duration

3 Days

Course language

English

NQF level

2

Credits

8

Entry level

NQF Level 1 qualification (or equivalent)

Course ID

119668
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Course Info
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Completing this course will enable you to:

Upon completing this course, participants will be able to:

  • Implement an action plan for managing business operations.
  • Mobilise and allocate resources effectively for business success.
  • Manage time efficiently and enhance productivity.
  • Monitor business operations and identify areas for improvement.
  • Implement and manage a quality system in a new venture.

Entry Requirements:

  • NQF Level 1 qualification (or equivalent) in literacy, numeracy, and communication.
  • Basic business knowledge or work experience in a business environment is advantageous but not required.

Course Outcomes

1. Business Operations Planning

  • Develop an action plan based on business goals.
  • Integrate business concepts into operational planning.
  • Identify and consider legal, safety, and risk factors in business execution.
  • Assign roles and responsibilities to ensure effective execution of business activities.

2. Resource Mobilisation and Management

  • Identify available business resources and allocate them effectively.
  • Analyse and prioritise cost implications of business resources.
  • Evaluate resource effectiveness in improving business performance.
  • Seek external advice and professional support when needed.

3. Time and Productivity Management

  • Identify and apply time management techniques to improve efficiency.
  • Organise business activities within structured timeframes.
  • Balance personal and business time for optimal productivity.
  • Account for interruptions and productivity challenges in scheduling.

4. Business Performance Monitoring

  • Understand the fundamentals of productivity measurement.
  • Apply productivity monitoring tools in business operations.
  • Identify and address inefficiencies in workflows.
  • Develop strategies for continuous business improvement.

5. Quality Control & Compliance in Business

  • Understand the basic concepts of quality management.
  • Implement and maintain quality control measures.
  • Assess the risks associated with non-compliance to standards.
  • Monitor adherence to quality and safety requirements in business.

Course Conditions

Pricing is exclusive of Travel Accommodation, Meals and PPE
Pricing is Inclusive of Training Material, Facilitation, Assessment and Certification
Pricing is based on training implemented at KT Academy in Mbombela
Pricing is based on group sizes of 5 + learners in a group
Discounts apply for large groups
Accommodation and meals available on request at additional rate
Special Pricing may apply for Public Training Dates

Interested in training for your company?

Off-site training available at your business

Contact one of our Business Sales Executives for tailored made training solutions for your business.

+27 13 744 9328
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Course Curriculum

Fundamental Modules 

FM-01: Business Operations Planning (Level 2, 2 Credits)

  • Create and manage an action plan for business operations.
  • Address legal, safety, and risk management factors.
  • Assign operational roles effectively.

FM-02: Resource Mobilisation and Management (Level 2, 2 Credits)

  • Identify, prioritise, and allocate business resources.
  • Analyse costs and effectiveness of resource usage.
  • Seek expert advice and external support when necessary.

FM-03: Time and Productivity Management (Level 2, 2 Credits)

  • Apply time management and scheduling techniques.
  • Balance work-life productivity.
  • Track and improve time efficiency in business operations.

FM-04: Business Performance & Quality Control (Level 2, 2 Credits)

  • Monitor business productivity and performance.
  • Identify inefficiencies and implement corrective measures.
  • Apply quality management principles to maintain business standards.

Why choose our Business, Leadership & Finance courses?

  • Low-pressure lesson environment.
  • Structured modular lessons.
  • We focus on both theory and practical knowledge.
  • Fully-accredited, experienced instructors.

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