National Certificate: Agri Sales and Services

This NQF Level 4 qualification is designed for individuals interested in agricultural sales, retail, and service management. It equips learners with the technical knowledge, customer service skills, and business principles needed to excel in the agricultural trade sector. Graduates will be able to effectively manage stock, sales, marketing, pricing, customer relations, and promotions, while also gaining insight into financial management and labour relations.

This course is ideal for:

Agricultural sales representatives looking to expand their skills.
Individuals managing or working in agri-retail stores.
Entrepreneurs seeking to enter the agricultural trade market.
Business owners wanting to improve their sales and marketing strategies.

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Course price from

R28,750.00 incl. VAT

National Certificate: Agri Sales and Services

Course duration

12 Months

Course language

English

NQF level

4

Credits

161

Entry level

Grade 12

Course ID

14854
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Completing this course will enable you to:

Upon completing this course, participants will be able to:

  • Manage agricultural sales operations, including stock ordering, pricing, and merchandising.
  • Provide excellent customer service and promote agricultural products effectively.
  • Interpret financial reports and use data for business decision-making.
  • Plan and coordinate promotional activities to boost sales.
  • Supervise teams and ensure compliance with workplace regulations.

Entry Requirements:

  • NQF Level 2 qualification or demonstrated competence in communication and numeracy.
  • A background in agriculture or sales is beneficial but not required.

Course Outcomes

1. Agricultural Sales & Stock Management

  • Order, receive, store, and price agricultural merchandise.
  • Monitor and control stock levels to prevent shortages or overstocking.
  • Implement inventory control systems for effective warehouse management.

2. Marketing & Customer Service

  • Promote and market agricultural products to drive sales.
  • Understand consumer behaviour and buying patterns in the agricultural sector.
  • Deliver exceptional customer service to enhance business reputation.

3. Business Operations & Financial Management

  • Interpret financial reports to assess business performance.
  • Apply basic financial principles to sales and retail management.
  • Implement cost control measures to maximise profitability.

4. Workplace Supervision & Labour Relations

  • Allocate tasks and supervise teams effectively.
  • Maintain positive working relationships with staff and customers.
  • Understand basic labour laws and workplace safety regulations.

5. Promotions & Brand Development

  • Plan and run sales promotions to increase customer engagement.
  • Coordinate promotional activities and measure their effectiveness.
  • Develop creative strategies to improve brand visibility.

Course Conditions

Pricing is exclusive of Travel Accommodation, Meals and PPE
Pricing is Inclusive of Training Material, Facilitation, Assessment and Certification
Pricing is based on training implemented at KT Academy in Mbombela
Pricing is based on group sizes of 5 + learners in a group
Discounts apply for large groups
Accommodation and meals available on request at additional rate
Special Pricing may apply for Public Training Dates

Interested in training for your company?

Off-site training available at your business

Contact one of our Business Sales Executives for tailored made training solutions for your business.

+27 13 744 9328

Course Curriculum

Fundamental Modules (36 Credits)
FM-01: Business Communication & Numeracy (Level 4, 20 Credits)

  • Effective verbal and written communication in agricultural sales.
  • Data handling, financial reporting, and decision-making.
  • Applying maths and statistics to analyse business performance.

FM-02: Financial Management (Level 4, 16 Credits)

  • Understanding financial reports and profit margins.
  • Managing cash flow, budgeting, and financial planning.
  • Evaluating financial risks and cost control strategies.

Core Modules (85 Credits)
CM-01: Agricultural Retail & Sales Operations (Level 4, 24 Credits)

  • Order, receive, and manage merchandise stock.
  • Ensure correct pricing, storage, and stock control.
  • Implement stock rotation and inventory tracking systems.

CM-02: Customer Service & Sales (Level 4, 28 Credits)

  • Engage with customers to assess their needs and provide solutions.
  • Process sales transactions and handle customer inquiries.
  • Build and maintain customer relationships for repeat business.

CM-03: Agricultural Marketing & Merchandising (Level 4, 18 Credits)

  • Develop marketing strategies for agricultural products.
  • Understand consumer trends and market demand in the sector.
  • Use visual merchandising techniques to enhance sales.

CM-04: Workplace Management & Labour Relations (Level 4, 15 Credits)

  • Supervise staff and allocate tasks effectively.
  • Maintain ethical workplace practices and comply with labour laws.
  • Handle basic conflict resolution in agricultural trade environments.

Elective Modules (40 Credits)
EM-01: Promotions & Brand Awareness (Level 4, 23 Credits)

  • Plan and execute promotional campaigns to attract customers.
  • Organise and manage sales events and trade shows.
  • Track and measure the effectiveness of promotions.

EM-02: Workplace Safety & Compliance (Level 4, 10 Credits)

  • Apply basic health and safety regulations in agricultural retail.
  • Identify workplace hazards and implement risk control measures.
  • Ensure compliance with legal safety standards.

EM-03: Business Administration & Support (Level 4, 7 Credits)

  • Maintain accurate business records and administrative processes.
  • Assist in planning meetings, workshops, and business operations.
  • Provide efficient office support to management teams.

Assessment & Certification

Formative Assessments:

  • Practical demonstrations of sales and stock control processes.
  • Written tests and case studies on financial management and customer service.
  • Workplace-based projects and assignments.

Summative Assessment:

  • A final practical and theoretical examination.
  • Real-world demonstration of merchandising, pricing, and sales strategies.

Certification:

  • Successful learners will receive a National Certificate: Agricultural Sales and Services (NQF Level 4), accredited by AgriSETA, preparing them for careers in agricultural trade, retail, and sales management.

Why choose our Courses?

  • Low-pressure lesson environment.
  • Extensive 20′ years experience..
  • Structured modular lessons.
  • We focus on both theory and practical knowledge.
  • Fully-accredited, experienced instructors.

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